Western United Cup Refund Policy

In 2024, the tournament will operate under a "per player" fee structure rather than a team fee.
All players are required to be registered into their team and must do so by Sunday September 15 to be eligible to play in the tournament.
All players are required to pay a $75 per player fee, payable via credit card at time of registration.
Team Managers are responsible to ensure that all players intending to play are registered by Sunday September 15. Team Lists can be viewed at anytime by logging in to their team portal in the top right corner of wucup.com.au.

Individual Player Withdrawal

Should a player wish to withdraw from the competition, the following conditions must be met to be eligible for a refund.

Refund requests must be made in writing by emailing registrations@footballskool.com.au outlining the circumstances why they are withdrawing from the competition.
Requests must be made by Friday September 20 to be eligible for a refund for any reason.
Requests made after Friday September 20 will only be granted under extenuating circumstances.
A $5 per player fee will be deducted from the amount to cover processing fees. Payments will be returned to the original credit card within 7 days unless otherwise requested.
If an eligible replacement player is available to join the team then the paid funds will be applied to the new player. Any transfer of funds between the players becomes the responsibility of the team. This must be requested in writing by the Team Manager by emailing registrations@footballskool.com.au. Please include the Name, Date of Birth Contact email and phone number and shirt number of the replacement player.
Where the club has requested an invoice to pay the participation fees, the invoiced amount will be the minimum payable amount even if the final number of players attending is less than the invoiced amount.

Team Withdrawal

Where a team is requesting to withdraw from the competition the following conditions must be met to be eligible for a refund.

Request must be made in writing by emailing registrations@footballskool.com.au outlining the circumstances why the team is withdrawing from the competition.
Requests must be made by September 15 to be eligible for a full refund less processing fee.
Requests made after September 15 will only be granted under extenuating circumstances.
Once fixtures are published, no refunds will be granted.
Where individual player payments have been made, a $5 fee per player fee deducted from the amount to cover processing fees. Payments will be returned to the original credit card within 7 days unless otherwise requested.
Where the participant fees have been paid via invoice, the Team Manager will be required to provide bank details where you wish the payment to be made. Payments will be made by Western United within 2-3 weeks. $5 per player processing fee still applies.